Legal

Refund & Cancellation Policy

This policy explains the terms related to cancellations, refund requests, and refund processing for services offered through Apnaflat.com.

Last updated: May 25, 2026

02

Cancellation Policy

Users may request cancellation of purchased services where applicable. Cancellation requests will be reviewed based on:

  • Service status
  • Package usage status
  • Purchase details
  • Other relevant circumstances

Submitting a cancellation request does not automatically guarantee cancellation approval.

03

Refund Eligibility

Refund requests are reviewed on a case-by-case basis by Apnaflat. Refund consideration may include evaluation of relevant factors and circumstances associated with the request. Approval of refunds remains at the discretion of Apnaflat management after review.

04

Situations Normally Not Eligible for Refunds

Refunds may generally not be approved in situations including:

  • Change of mind after purchase
  • Fewer views, responses, inquiries, or leads than expected
  • Incorrect information submitted by users
  • Services, listings, or packages that have already started or have been used

These situations may not automatically qualify for refund approval.

05

Refund Request Process

Users may submit refund requests through the Contact Us page or the support email provided by the platform. Users may be asked to provide:

  • Account information
  • Transaction details
  • Payment information
  • Reason for refund request
  • Supporting details if applicable
06

Refund Processing Time

If a refund request is approved, refunds are generally processed within 7–14 business days. Processing timelines may vary depending on payment providers, banks, financial institutions, or technical factors.

07

Refund Method

Approved refunds will generally be returned to the original payment method used during purchase, where applicable. Processing may depend on payment provider requirements and applicable procedures.

08

Right to Review Requests

Apnaflat reserves the right to:

  • Review refund requests
  • Request additional information
  • Approve or reject refund requests
  • Modify or discontinue services where necessary
09

Changes to this Policy

Apnaflat may update this Refund & Cancellation Policy periodically without prior notice. Updated versions become effective after publication on this page. Users are encouraged to review this page periodically.

10

Contact Us

For questions regarding cancellations or refund requests, please contact us through the Contact Us page.

Apnaflat Realtors & Developers

Opposite UPPTCL Power House, Jalpura, Noida